ORDRIVO SUPPORT
Vanliga frågor
Svar om installation, beställningar, språk, licens och restaurangens arbetsflöde.
What is Ordrivo?
Ordrivo is a WordPress restaurant ordering system designed for direct online orders, menu management and a restaurant order workflow without forcing customers to order through a third-party marketplace.
How do I install Ordrivo?
Upload the Ordrivo plugin ZIP from WordPress → Plugins → Add New → Upload Plugin, activate it, then configure the restaurant settings and menu.
Does it support pickup and delivery?
Yes. Ordrivo is designed to support pickup and delivery workflows. The restaurant controls the options offered to customers.
Can I edit dishes, prices and categories?
Yes. Restaurant administrators can manage menu categories, dishes, descriptions, prices and available options from WordPress.
Can dishes have sizes, drinks and extras?
Yes. The ordering experience can present product choices such as sizes, drinks, sauces and extras before the item is added to the cart.
Which customer languages are supported?
The Ordrivo website and demo include English, Swedish, Finnish, German, Turkish, Arabic, Persian and Kurdish. Arabic and Persian use right-to-left presentation where applicable.
Does Ordrivo have a kitchen/order terminal?
Ordrivo includes a restaurant order workflow intended to help staff receive and manage incoming orders. Exact device and printing compatibility depends on the restaurant setup.
Does it work with thermal printers?
Printer compatibility depends on the device, operating system, browser and printer configuration. Verify critical printer requirements with support before purchase.
What does the Pro lifetime license cover?
The Ordrivo Pro offer displayed on this website is a lifetime license for up to 3 restaurant websites. Marketplace licenses may have their own terms.
Are there monthly fees?
The lifetime plans shown on Ordrivo are one-time license offers. Third-party hosting, domains, payment services or other external services may have their own fees.
How do updates work?
Available updates and delivery instructions depend on the purchased plan and sales channel. Keep your purchase confirmation so support can identify your order.
Where can I get support?
Email developer@ordrivo.com. For purchase-related support, include your order reference and a short description or screenshot of the issue.